With the rise of Artificial Intelligence (AI) there is an increase in fears that it might take over our jobs and lead to heavy unemployment. These fears are not baseless and could be a cause for concern in the near future. However, AI is still the next step towards technological advancement and if used right; would make our lives simpler and more efficient. In this article, we will explore the other side of the coin. How AI might actually make recruitment an easier process and efficiently connect the right people with the right jobs.
The recruitment industry in its current state is tedious, time consuming and in a way could still be considered primitive. Even with all the modern websites, job boards and recruitment tools available; at its core recruitment hasn’t changed much at all. The same difficulties of managing and tracking the high number of candidates, going through the large number of CV’s, trying to organize the inevitable cluttered emails and having to go through applicants that do not even remotely match the job description still largely persist.
This is where AI could come in. Not to cut jobs, but to accelerate the recruitment process, simplify or remove manual tasks and therefore make recruiters a lot more productive. Let’s find out how.
Making the Initial Steps More Efficient
It has been observed that the initial steps to hiring are the ones that are the most time consuming and difficult. It is a common trend for job seekers to apply for vacancies without checking first whether they meet the experience or education requirements for the role. This leads to an extremely high volume of applications and it becomes incredibly difficult to sift through all these applications. This could inadvertently cause the recruiter to skip through the profiles of some candidates who perfectly fit the job description.
Artificial Intelligence is best equipped to solve this problem. A startup called ‘Ideal’ has created software to do exactly this. It offers a resume screening tool that incorporates AI. Due to the AI, this tool goes beyond just using keywords to identify qualified candidates and grade them for the convenience of the recruiter. It has the ability to study past hiring’s of the firm and the factors that played a role in the decision and based on this, get smarter with each case that it handles. It considers multiple factors and ensures that no candidate falls through the cracks.
Improving Communications With Applicants
Every job applicant has faced this problem: Send applications, follow up emails, request for updates but receive no response back from the recruiter. This is no doubt immensely frustrating for the applicant, but the blame does not entirely lie with the recruiter. They receive thousands of applications, messages and emails every day that it would not humanly be possible to respond to each one of them.
The keyword would be ‘humanly’. Companies such as ‘Mya’ and ‘Arya’ have successfully incorporated AI with chatbots. These chatbots will individually respond to each applicant and would update them with the status of their application, answer questions relating to the position and request for additional documents or details. Thus, they will be able to seamlessly guide them through the various steps of the recruitment process.
Making Lives Easier for Job Seekers
AI could also be used the other way around and help job seekers to improve and simplify the application process. Chatbots such as ‘Yodas’ and ‘Jobo’ have been created to assist job seekers in their search for employment. You could answer a series of questions, enter in your skills, qualifications, experiences and provide them with your LinkedIn profile. These bots will analyze all this data and give you alerts for positions that would be the most appealing to you and the ones that you are best suited for. Gone will be days where you would have to open each posting for a vacancy and have to judge whether it’s suitable to you or not.
Even though it’s very promising, Artificial Intelligence is still fledgling technology and there is still a lot of development that has to go into it before it could reliably perform these tasks. Even then, AI would make things easier for recruiters but would not be able to replace them. Once these technologies help to shortlist suitable candidates, the human element would come in to play. It is the recruiters that would have to dig deeper than what’s written in the resume and determine skills such as leadership, communication and confidence; something that a machine cannot do.